Privacy Policy
Last Updated: May 23, 2018
This Privacy Policy describes how PALEO LIFE LLC(the "Company", "we", "us"), a wholly owned subsidiary of Www.paleolf.com., collects and uses personal information about you. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Those living in the EU should also click https://paleolf.us/privacy-policy to view additional information about how we collect and use your personal information in compliance with EU data protection laws. Please take a moment to review the terms of our Privacy Policy.
For the purposes of this policy, "personal information" means information that either identifies you on its face, or ties you to other information that, in combination, identifies you. It is possible that third parties may be able to personally identify you by other means, including by associating facially anonymous information about your Internet activity with other records.
If you have questions about this policy or how we treat your personal information, you should contact PALEO LIFE Legal Department at info@paleolf.com or at PALEO LIFE LLC., Attn: Legal Department, 2950 Glades Circle Unit. 8, Weston Florida 33327.
Personal Information We Collect
Depending on how we interact with you, we may collect, use, store and transfer different types of personal information about you. This includes:
Information Collected from Individuals Outside the United States
Our Services are U.S. based and therefore, if you are using the Services from outside the United States, including the European Union or European Economic Area, and provide us with personal information, please note that your personal information will be transferred, stored and processed in the United States. This is done either to ensure we are able to provide our services to you, or where not necessary for the provision of our services (such as in the case of providing you with marketing communications), it is done only with your consent. Please note, however, that the data protection laws in the United States may not be as comprehensive as those in your country of residence. We are, however, unable to provide our services without handling your personal information in the United States.
How We Collect Information About You
We collect information from you and about you in different ways.
We use your personal information for the following purposes:
We use personal information such as your Contact Information to respond to your questions and comments when you communicate with us through links or pages provided by the Services, such as the "Contact Us" feature.
If you purchase products from us, we use personal information, such as your Identity Information, Payment Information, and Contact Information to process your purchase, confirm your order, and deliver the items to you. We also use cookies which are necessary for completing the online check-out process. For further information on our use of cookies, please see our Cookies and Tracking Policy.
Public Forums
Our Services offer publicly accessible blogs, community forums or reviews. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@paleolf.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Refer-a-Friend Program
We offer rewards when you refer us to your friends here in the United States. This program does not accept referrals to individuals outside of the United States. If you choose to participate in our Refer-a-Friend program to connect us with your friend, we will ask for your friend’s name and email address. We will then send your friend a one-time email with a coupon inviting him or her to purchase our products. In that email, your friend can choose if he or she would like to receive further communications from us. We store your friend’s information only to send this one-time email, after which we remove your friend’s information from our system.
External Third Parties.We will only share your personal information with external third parties in the following limited circumstances:
We may share your personal information with service providers that perform certain functions or services on our behalf in order to fulfill the services you request from us. These include third parties which host our websites, manage databases, perform analyses, send communications for us, process payments on our behalf, ship your orders, provide you with live chat service, or provide certain other components of our websites. We do not authorize service providers to use or disclose the information, except as necessary to perform services on our behalf.
We may allow third parties to collect information in order to provide us with analytics. For instance, the Services use analytics tools provided by Google to help us understand how people use the Services. You can learn more about how Google collects and uses information as a part of its tools at http://www.google.com/analytics/.
We may share your personal information with select marketing partners that we believe would be of interest to you, where you have given us permission to do so. We describe below how you may choose to instruct us not to share personal information about you with our marketing partners.
We Provide You Choices
You can subscribe to receive marketing offers or solicitations from us through email by info@paleolf.com. If you prefer not to receive marketing emails from us, please us at info@paleolf.com. Please note that these requests may take up to 10 days to be effective.
Please note that your request not to receive unsolicited commercial emails from us will not apply to messages that you request or that are not of a marketing nature. For example, we may contact you concerning any purchases you have made with us even if you opt out of receiving unsolicited commercial messages.
If you have established a user account in connection with one of our Services, you may be able to review and request changes to some information that the Company maintains about you through your account settings or by contacting us at info@paleolf.com. We will respond to your request for access within 30 days.
Data Retention
We will only retain your personal information for as long as necessary (generally 7 years) to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes, and enforce our agreements.
If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@paleolf.com.
California Residents
If you are a California resident, you may request, up to one time each year, information about our sharing of personal information about you with third parties for the third parties’ direct marketing purposes. In this regard, our policy is that we will not share personal information about you with third parties for their direct marketing purposes if you instruct us not to do so.
You can tell us your preference or make a request for information about our practices by contacting us at info@paleolf.com or writing to us at:
Legal Department
2950 Glades Circle Unit 8, Weston Florida 33327
Third Party Websites
Our Services may provide links to websites operated by third parties for your convenience and information. All of these websites and applications operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites and applications that you use to better understand their privacy practices.
How We Protect Personal Information
We maintain reasonable security procedures to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through our Services. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Among other safeguards, we use Secure Sockets Layer ("SSL") technology to help protect transmissions over the internet of your payment card data.
Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. If you prefer not to transmit your credit card number over the internet, you can contact us using the toll-free number listed on the website from which you want to order. If you have any questions regarding security, you can contact us at info@paleolf.com.
Cookies and Tracking
We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual basis (that is, reports of your own activity) as well as on an aggregated basis (that is, reports of all user activity or of the activity of certain users as a group).
You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of all the Services features.
We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. Please note we do not currently support any browser based Do Not Track (DNT) settings or participate in any DNT frameworks, and we do not assign any meaning to any potential DNT track signals you may send or alter any of our data collection or use practices in response to such signals.
If you wish to not have your browsing information used for the purpose of serving you ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Our Services include Social Media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.
Updates to Our Privacy Policy
We reserve the right to modify the Privacy Policy at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date those terms will be effective. We will give you advance notice of any major substantive changes by email where possible, but reserve the right to make such modifications immediately if required. It is your responsibility to check to determine if there have been changes to the Privacy Policy and to review such changes.
Children's Privacy
Our Services are not directed to persons under the age of 18. We do not knowingly collect personally identifiable information from children under 16. If a parent or guardian becomes aware that his or her child has provided us with such information without their consent, he or she should contact us via the contact details listed below. If we become aware that a child under 16 has provided us with personal information, we will delete such information from our files.
Information Collected from Individuals in the European Union
Your Rights.Under the European Union General Data Protection Regulation, you have certain rights regarding your personal information:
If you would like to exercise any of your rights described above and submit a request, contact info@paleolf.com. We will respond to all legitimate requests within one month. We may sometimes request additional information from you. Please note that we may not be able to fulfill your request under certain circumstances, such as when it is necessary to keep your information to complete an order or meet a legal obligation. If we cannot fulfill the request, we will notify you of the reasons why.
If you disagree with our resolution of your request, you have the right to make a complaint to the supervisory authority in your country. You may also seek to enforce this right through a judicial remedy.
Health Information. We are required by law to maintain records of our customers who report adverse reactions to our dietary supplement products. We ask for your explicit consent before collecting any information about your health or medical conditions. We will use this information only for the purposes of meeting our regulatory and legal obligations and will not share it with any third parties. You may withdraw your consent at any time by contacting us as described above.
Data Breaches.Please note that we have put in place procedures to deal with any suspected personal data breach. We will notify you and any applicable government authority of a breach where we are legally required to do so.
Cookies and Tracking Technologies.We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. The chart below explains the different types of cookies and tracking technologies and what we use them for:
Cookie/Tracking Technology |
Name |
Purpose |
Cookie preference |
CookieConsent |
Where you indicate a preference about cookies on our websites, this cookie will be used to remember your choice. |
Security cookies |
n/a |
We use these cookies to protect our legitimate interests in providing a secure shopping experience and protecting the data we hold. These cookies [insert explanation of what they do]. |
Functionality cookies |
BVBRANDID, 51981, 51982, 52450, 52496, ASP.NET_SessionId, ContinueShoppingUrl, SLI4_460326000, SLIBeacon_460326000, SliUserIdCookie, _ Sale3for1SessionCookie, _auth, _caid, _cavisit, _mibhv, a1ashgd, og_session_id, optimizelyEndUserId, _pinterest_cm, _pinterest_sess, _auth, stc112271, JSESSIONID, s_vi, OAID |
We use these cookies to advance our legitimate interests in running a user-friendly website. [These recognize you when you return to the website. For example, they help us show the right items in your shopping cart if you start a new browsing session.] |
Google Analytics/HotJar/Tracking |
_ga, _gid, _gat_, _hjIncludedInSample, 1P_JAR, CONSENT, HSID, 1P_JAR, AID, APISID, HSID, DV, NID, OGP, OGPC, SAPISID, SID, SIDCC, SSID, kampyleSessionPageCounter, kampyleUserSession, kampyleUserSessionsCount, backendDataInSessionFlag, kampyle_userid, cd_user_id, gpv_pn2, s_fid, s_cc, s_cvp_v22, s_invisit, s_sq, s_v3, s_v3_s, s_v4, s_vnum, MUID, NAP, ANON, USIsitevisited, uid, MUIDB, MR, B, ASPSESSIONID__, DSID, IDE, igodigitalst_10963738, igodigitalstdomain, igodigitaltc2, pID, SERVERID, cID |
We use these cookies to advance our legitimate interests in gaining insight into how our users are interacting with our websites. These cookies are used to analyze data pertaining to our web traffic. |
Ad cookies |
_uetsid, dnt, eu_cn, external_referer, _twitter_sess, _ga, tfw_exp, kdt, personalization_id, remember_checked_on, guest_id, wd, xs, sb, pl, fr, c_user |
We use these cookies to advance our legitimate interests in marketing relevant products to our customers. These cookies are used by our third-party ad network to adapt ads to users, improve campaign effectiveness. |
Web beacons |
_ __utma, __utmb, __utmc, __utmt, __utmv, __utmz |
We use these cookies to advance our legitimate interests in providing relevant marketing communications. We include web beacons in emails or newsletters to determine whether messages have been opened and identify the IP address of the computer on which they were opened. This information helps us customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer. Web beacons also allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. |
If you wish to not have your browsing information used for the purpose of serving you ads, you may alter your advertising preferences here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Marketing and Promotions.If you have indicated that you would like to receive marketing communications from us, we may use your personal information, including your order history, the marketing preferences you tell us about, and the feedback you send us, to build a profile about you and tailor the promotions we send to you. For example, if you sign up to receive promotions from us, and we see you place an order for the same vitamins every month, we may send you special coupons for those vitamins on your birthday. If you have questions about how we use your personal information to tailor the promotions you receive, contact us at info@paleolf.com. If you would like to change your marketing preferences or would no longer like to receive marketing communications from us, contact us at the email address above.
Data RetentionTo determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
EU-U.S. and Swiss-U.S. Privacy Shield
We, through our parent company, Paleo Life LLC., participate in and have certified our compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. The Company is committed to subjecting all personal data received from European Union (EU) member countries, and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certifications, visit the U.S. Department of Commerce's Privacy Shield List here.
Under each Privacy Shield Framework, the Company is responsible for the processing of personal data it receives and subsequently transfers to a third party acting as an agent on its behalf when our agent processes such personal information in a manner inconsistent with the Privacy Shield Principles, unless the Company is not responsible for the event giving rise to the damage. The Company complies with each of the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to each of the Privacy Shield Frameworks, the Company is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
How to Contact Us
If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by:
Email:info@paleolf.com
Mail:
Paleo Life LLC
2950 Glades Circle Unit. 8 Weston Fl 33327